Frequently Asked Questions

Everything you need to know about our luxury eyewear and services.

Are all your frames authentic designer brands?

Yes, EuroOptica™ is an authorized dealer for all the luxury brands we carry. Every pair of glasses comes with the original manufacturer's packaging, certificate of authenticity, and a full warranty.

Can I have my prescription lenses fitted into the frames?

Absolutely. We offer high-quality prescription lens services, including single vision, progressive, and blue-light blocking options, tailored to your specific optical requirements.

How long does shipping take for international orders?

Standard international shipping typically takes 7-14 business days. Expedited shipping options are available at checkout if you need your designer frames sooner.

What is your return policy for eyewear?

We offer a 30-day return policy for all unworn frames in their original condition. Please note that custom-made prescription lenses are non-refundable as they are tailored to individual specifications.

Do you offer adjustments if my glasses don't fit perfectly?

Yes, if you are local to our boutique, we offer complimentary adjustments. For online customers, most local optical shops can perform minor frame alignments for a small fee or free of charge.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for a seamless shopping experience.